India Shipping
- We offer FREE shipping on ALL orders within India.
- For all Cash on Delivery orders within India, we charge a nominal fee of ₹100.
- Sometimes our systems may not provide you with a COD option due to various reasons, in such a scenario you will get an option for Partial COD at checkout.
- If a COD order is not accepted at the time of delivery and returns back to us (RTO), then prepaid amount will NOT be refunded under any circumstances.
- Your order will be shipped to you fully insured.
- For all domestic orders (within India) taxes and duties have already been included in the product price.
- We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.
India Order Processing Time
- Orders usually ship within 1-2 days of placement.
- In the event that the item(s) are being customised or personalised, please allow up to 7 days for your order to ship.
- We cannot be held accountable for unforeseen weather conditions and courier company caused delay delivery time.
India Delivery Time
We ship all orders within India via Air Courier for fastest delivery speeds.
Please note that Delivery time = processing time + shipping time.
- Average India delivery time is 1 - 4 days for metro cities.
- Average India delivery time is 2 - 6 days for tier 2 & tier 3 cities.
- Average India delivery time is 3 - 10 days for tier 4 cities and others.
*For Jammu & Kashmir & North East states, some courier partners take longer to deliver due to connectivity issues and you should allow up to 15 days depending on your pin code.
International Shipping
We are able to ship internationally. The amount charged depends on your country of purchase and will be calculated at checkout.
For our International customers, after your item has been packaged, it will be shipped and delivered via one of the following couriers.
- FEDEX
- BLUE DART
- DHL
- ARAMEX
- UPS
- INDIA POST
International Order Processing Time
- Orders usually ship within 1-3 days of placement.
- In the event that the item(s) are being customised or personalised, please allow up to 7 days for your order to ship.
- We cannot be held accountable for unforeseen weather conditions and courier company caused delay delivery time.
International Delivery Time
Please note that Delivery time = processing time + shipping time.
- Average international express delivery time is 7-10 working days.
- Average international standard delivery time is 15-21 working days*.
*For Standard Delivery, some countries take longer due to customs clearances and you should allow up to 28 days depending on the country.
International Insurance
ORIONZ insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by ORIONZ and transfer of responsibility in the same way.
International Taxes & Duties
All International orders ship from India. Any import duties and taxes are charged when the parcel reaches the destination country, must be paid by the recipient. We cannot estimate the value of duties and have no control over these charges as customs policies vary from country to country. If you have questions related to custom charges please contact your local customs office.