SHIPPING
- Free shipping within India for PREPAID orders.
- Trackable shipping available across India.
- International shipping available.
- Free international shipping on orders above USD 300.
- Orders usually ship within 3-5 business days, more info.
PAYMENTS
- Cash on delivery is available in selected areas across India.
- We accept all major online payment methods such as UPI (via Google Pay, PhonePe, etc.), Paytm, debit cards, credit cards and more.
- All taxes are included in the prices mentioned on the website.
- Discounts and gift cards can be applied at checkout.
RETURNS
- Orionz offers a hassle-free 7 Days Return & Money Back Policy.
- We do not offer refunds on customised, personalised, sale and discounted items and free gifts unless there is a product defect.
- Once the return is processed, you can go for refund or store credit as per the below table.
- Only available for orders within India, more info.
|
Store Credit |
Bank Refund |
|
|
Re-stocking fee: |
- |
- |
|
Processing time |
Instant |
Upto 5 days |
|
Payment Medium |
Store Credit, (valid for 1 year) |
Paid to original source of payment or Provided payment mode for COD orders |
EXCHANGES
- We offer free exchanges within 15 days from the date of receipt.
- Exchange is possible on any product of same or higher value (difference amount to be paid).
- We do not offer exchanges on customised, personalised, sale and discounted items and free gifts unless there is a product defect.
- Shipping charges will be paid by customer.
- Only available for orders within India, more info.
RESIZING
- Resizing is possible at an additional cost.
- Return shipping charges will be paid by customer.
- Only available for orders within India, more info.
REPAIRS
- All repairs are free of cost during the 30-day guarantee period. Any stone loss will be charged for additionally.
- Under our Sustainable Jewellery initiative - we offer repairs for all our products for lifetime on chargeable basis.
- Only available for orders within India, more info.
Digital Gift Card
Shopping for someone else but not sure what to give them?
Give them the gift of choice with a ORIONZ gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout.
Our gift cards have no additional processing fees.
SHIPPING
- Free shipping within India for PREPAID orders.
- Trackable shipping available across India.
- International shipping available.
- Free international shipping on orders above USD 300.
- Orders usually ship within 3-5 business days, more info.
PAYMENTS
- Cash on delivery is available in selected areas across India.
- We accept all major online payment methods such as UPI (via Google Pay, PhonePe, etc.), Paytm, debit cards, credit cards and more.
- All taxes are included in the prices mentioned on the website.
- Discounts and gift cards can be applied at checkout.
RETURNS
- Orionz offers a hassle-free 7 Days Return & Money Back Policy.
- We do not offer refunds on customised, personalised, sale and discounted items and free gifts unless there is a product defect.
- Once the return is processed, you can go for refund or store credit as per the below table.
- Only available for orders within India, more info.
|
Store Credit |
Bank Refund |
|
|
Re-stocking fee: |
- |
- |
|
Processing time |
Instant |
Upto 5 days |
|
Payment Medium |
Store Credit, (valid for 1 year) |
Paid to original source of payment or Provided payment mode for COD orders |
EXCHANGES
- We offer free exchanges within 15 days from the date of receipt.
- Exchange is possible on any product of same or higher value (difference amount to be paid).
- We do not offer exchanges on customised, personalised, sale and discounted items and free gifts unless there is a product defect.
- Shipping charges will be paid by customer.
- Only available for orders within India, more info.
RESIZING
- Resizing is possible at an additional cost.
- Return shipping charges will be paid by customer.
- Only available for orders within India, more info.
REPAIRS
- All repairs are free of cost during the 30-day guarantee period. Any stone loss will be charged for additionally.
- Under our Sustainable Jewellery initiative - we offer repairs for all our products for lifetime on chargeable basis.
- Only available for orders within India, more info.
